The REEF is our Conversational AI Platform – an Enterprise Relationship Management (ERM) Platform-as-a-Service (PaaS).
It is a secure AI platform for our conversation agents (Gyral Spaces) and Dynamic Learning Systems (Gyres) as we help organisations to create enterprise-wide customer and user engagement.
A Machine Learning environment for our omnidirectional solutions, the REEF is a framework for contextual conversations with a more sophisticated construct of natural language understanding (NLU), dialogue management, and API integrations.
This sophisticated platform helps us to build Gyral Spaces that can hold generative rather than scripted conversations.
Conversations can be remembered as well as put into the wider context of your organisation as it dynamically powers your Gyres.
Accessing a wide array of technologies including organizational memory, microservices, gyres, and gyral spaces, an organisation is able to both reactively and proactively cleanse, amend and populate structured datasets.
The Analytics and Insights generated from The REEF includes our psychology-based Prospective Analytics for the identification and management of Risk.
Conversational and Data Analytics & Insights include Prospective Analytics for Risk Assessment.